Products

Secure Checkout & Fast Checkout Guaranteed

1. Refund Policy

We accept refund requests for damaged, defective, or incorrect items. If your item arrives damaged or not as described, contact us within 14 days of delivery at our support email with photos of the issue. We will offer either a replacement or a refund.

Because our products are shipped directly from our suppliers, we do not require customers to return items. In most cases, a clear photo or video of the issue is sufficient for processing a refund or replacement.

Non-Returnable Items

We do not accept returns for:

Change of mind
Delayed shipping within the stated timeframe
Items that are functioning as described

Order Cancellations

Orders can only be canceled within 6 hours of purchase. After this time, orders are already being processed and cannot be canceled.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account or contact your card provider. Processing may take several business days.

2. Shipping Policy

Processing Time

Orders are processed within 1–3 business days after payment is confirmed.

Shipping Time

Delivery typically takes 10–14 business days depending on your location. During peak periods, shipping may take slightly longer.

Tracking Information

All orders include tracking. You will receive a tracking number once your parcel has been shipped.

Incorrect Address

Please ensure your address is correct before completing your order. We are not responsible for orders shipped to incorrect or incomplete addresses.

Customs & Import Fees

Customers are responsible for any applicable customs fees or taxes. These are not included in our prices.

3. Privacy Policy

Information We Collect

We collect information such as name, address, email, and payment details when you make a purchase. This information is used for order processing and customer support.

How We Use Your Information

To process and ship orders
Too communicate with you about your purchase
To improve our store and customer experience
For fraud prevention and secure payments

Data Protection

Your personal data is stored securely and never sold, traded, or shared with third parties except for trusted partners needed to fulfill your order (e.g., payment processors, shipping carriers).

Our website uses cookies to enhance your shopping experience and track site performance.

Contact

If you have questions about your data or privacy, contact us anytime.

4. Terms of Service

General Conditions

By accessing or using this website, you agree to our terms, policies, and conditions. You must not use our products for any unlawful or unauthorized purpose.

Product Information

We strive to display accurate product descriptions and images. However, slight variations may occur.

Pricing

Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time.

Order Acceptance

We reserve the right to refuse any order due to fraud, incorrect information, or suspected misuse of our services.

Liability

We are not responsible for delays caused by external factors such as customs, holidays, courier issues, or unforeseen events.

User Conduct

You agree not to commit fraud, abuse discount codes, or misuse our website in any way.

Account

Products

Shipping Protection

The Kraft Torch Lamp

Country/Region

Country/Region

Products

Shipping Protection

The Kraft Torch Lamp